First Dr.Ducks Full Money Back Guarantee ... if it doesn't fit, it doesn't work, you received the wrong product, or it is not exactly what we say it is ...send it back for an exchange or a full refund of your purchase price .. call, fax or e-mail us first for the proper return address ..(do not ship to the P.O.Box)... Shipping and Insurance charges are not refundable. No Approval or refunds on the Ultimate Notebook or the Copyright Kit ...so print yourself out an Order Form and enjoy your shopping experience ...
The descriptions of our products are the most accurate descriptions of a product line you will ever find ......your Satisfaction is Guaranteed !!..
If You Want A photo of One of the used guitars for sale ..Mail Ducks Deluxe $5.00 U.S. and we will mail you back one .. we will credit the $5.00 U.S. off of the purchase price of the guitar when you pay for it ..
Everything is shipped in working order ... On guitars, you have 24 hours (or longer, if you wish, by agreement with Dr. Duck first) after you receive the instrument to make sure it is what we said it was .. and upon your approval, we consider the deal done...
All returned merchandise must come back to us in the exact same condition it was in when it left our facility (you will need to prepay freight and insurance)..
However...If you don't intend to keep what you order .. DON'T ORDER IT !! we do not loan or rent any merchandise or equipment and we don't own stock in any freight companies.... O.K. good .. now ..
To order guitars give us a call first (702-878-4948) to make sure of availability, color, style, condition and to go over all details about freight, insurance and method of prepayment..
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